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Shipping & Returns

SHIPMENT:
All orders are shipped within 2-5 days after payment has been made. I ship all packages by USPS First class mail in the US and USPS First class International mail outside the US.

DELIVERY TIME:
Shipping to anywhere in the US usually takes between 3 to 5 business days. Tracking numbers are posted so that you can track your package at any time.

Shipping to any country other than the US can take up to 20 to 30 days but usually much quicker than that in my experience.

If for some reason you did not get a tracking number please email me and I will send it to you.

Once your package has been mailed, I am not responsible for postal delays that may occur. Delivery times are estimated, not guaranteed, and based on the average time most orders took to arrive.

Please note that in December packages can take a little longer than normal to get to its destination due to the amount of mail being sent at that time. Again, please email me if you have any questions about your package.

SHIPPING ADDRESS:
Your package will always be sent to the address that was given at the time of checkout. If you need it to go to a different address please make sure you put that in the checkout process or contact me. I am not responsible for packages that are undelivered because the address given by the buyer through the site is inaccurate.

Any customs duties and taxes are the buyer's responsibility.


RETURNS:
I stand behind everything I make and want you to be completely happy with your purchase. So if you are dissatisfied with your purchase, please contact me within 7 days of receipt of the package and I will see what we can do.

I am a one man shop and work very hard to make sure every order is design to your specifications. At this moment I do not offer refunds for any handmade items of jewelry. Items that are not handmade are eligible for a refund. If there is an issue with any of your items I would be more than happy to replace or redo an item for you. Please contact me with any issues.

Custom orders are not refundable.

Thanks for understanding!
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